Advice and answers from the mHelpDesk Team

With mHelpDesk, it's easy to track the details and service history of every piece of customer equipment. This can help you reduce the time it takes to troubleshoot issues, help identify service opportunities, and organize every piece of equipment that you currently manage.

Benefits

  • Troubleshoot equipment issues faster by viewing its service history
  • Increase revenue by identifying service opportunities
  • Access customer equipment information faster
  • Access equipment details on the road with our mobile app
  • Organize all of your equipment by customer
  • Download your customer equipment data for detailed reporting
  • Easily link customer equipment to jobs
  • Access equipment data offline with no wifi or Internet connection

Walkthrough: Customer Equipment (Video)

How to setup customer equipment (Video)

Mobile App: Customer equipment walk-through

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