Leads can be best described as potential customers for your business.
Once your Lead becomes an established Customer, you can simply copy your lead to an Estimate or a Job!
If you have a HomeAdvisor account, the leads you receive will automatically funnel in to your mHelpDesk account.
mHelpDesk automates contact with new leads, giving you a better chance to earn their business. Go to Settings > Other > Notifications in the Web version of mHelpDesk to set up emails and text messages that are sent to potential customers.
If you need assistance with setting up your Notifications, give us a call at (888) 558-6275, extension 2, or chat in through your mHelpDesk account. We're glad to help!