Two-Factor Authentication (2FA) adds an extra layer of security to your mHelpDesk account by requiring a verification code in addition to your password when you sign in. We strongly recommend enabling 2FA to help protect your account and sensitive business information.
How to Set Up Two-Factor Authentication
Log in to your mHelpDesk account.
Click My Account.
Locate the Two-Factor Authentication section.
Click Set Up Two-Factor Authentication.
Enter your current login password to verify your identity.
Choose how you would like to receive your verification code:
Email
Phone Number (SMS)
Follow the prompts to verify your selected method.
Once verification is complete, Two-Factor Authentication will be enabled for your
Why Enable Two-Factor Authentication?
Enabling 2FA helps protect your account by:
Adding an extra layer of security during login.
Preventing unauthorized access, even if your password is compromised.
Helping keep your customer and business information secure.
Important: After enabling 2FA, you'll be asked to enter a verification code each time you sign in from a new or unrecognized device. Be sure to keep your email address or phone number up to date so you can always receive your verification codes. account.