To disable the Lead Booking feature in your mHelpDesk account

  • Login
  • Settings > Other > Add Ons > Lead Booking
  • Toggle green switch off

Then you will need to remove the booking link from Lead text messages and emails. 

  • Settings > Other > Notifications
  • Find "New lead is received" under "Lead Booking Customer" notifications
  • Customize text message: Remove related text and the "_Lead.SchedulingLink_" keyword¬†
  • Save
  • Customize email: Remove related text and the "_Lead.SchedulingLink_" keyword
  • Save
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