Your mHelpDesk templates can be customized to meet the needs of your business. If you need to hide a column on one of your templates, you can do so simply by copying and pasting some HTML code!
Login to your mHelpDesk account.
Click on Settings > Customize > Templates.
3. Select which template you would like to hide the columns on. You can hide columns on your Job PDF, Estimate PDF, Invoice PDF, Job Email, Estimate Email, and Invoice Email templates.
4. Once you've selected the template, scroll to the bottom of the screen and click on HTML.
5. In this HTML view, search for "<style type="text/css">".
6. Copy the HTML code below for the column that you would like to hide:
Hiding Columns for "Ticket Items"
HIDE QUANTITY:
.item_qty {display: none;} /* add this line to hide quantity */
HIDE ITEM NAME:
.item_name {display: none;} /* add this line to hide item name */
HIDE DESCRIPTION:
.item_description {display: none;} /* add this line to hide description */
HIDE COST/RATE:
.item_rate {display: none;} /* add this line to hide cost/rate */
HIDE LINE ITEM TOTAL:
.item_amount {display: none;} /* add this line to hide line item total */
HIDE TAX:
.item_tax {display: none;} /* add this line to hide tax */
HIDE APPROVED:
.item_approved {display: none;} /* add this line to hide approved */
Hiding Columns for "Ticket Appointments"
HIDE ASSIGN/APPOINTMENT:
.wolabel.appointment_staff{display:none;}
.wotext.appointment_staff{display:none;}
HIDE DURATION:
.wolabel.appointment_duration{display:none;}
.wotext.appointment_duration{display:none;}
7. Paste this code below "<style type="text/css">".
8. Scroll to the bottom and click Save.
If you would like to see a sample of your template before saving, click View Sample and it will show you the updated version!
Questions? Please contact our Account Support team by clicking on the chat bubble or calling +1 (888)-558-6275 ext. 2.