How to Set Up Your Payment Integration in mHelpDesk
Managing your payments has never been easier with mHelpDesk’s built-in payment integrations. We’ve partnered with trusted payment processors so you can securely accept customer payments online and streamline your workflow — all within your mHelpDesk account.
Step-by-Step Setup Guide
Go to Settings
From your mHelpDesk dashboard, click the Settings icon on the top-right corner.
Select Payments from the menu.
Add a Payment Processor
Click Add Payment Processor to view all available options.
Choose Your Preferred Provider
mHelpDesk currently supports the following integrations:Square
Transaction Fee: 2.9% + $0.30 per transaction
Website: https://squareup.com
Known for its easy setup and smooth integration for mobile and card payments.
Stripe
Transaction Fee: 2.9% + $0.30 per transaction
Website: https://stripe.com
Ideal for businesses that need advanced customization and recurring billing options.
Authorize.Net
Transaction Fee: 2.9% + $0.30 per transaction
Website: https://www.authorize.net
Great for established businesses that prefer traditional payment gateways and enhanced security features.
Connect Your Account
After selecting your processor, log in to your existing account or create a new one.
Follow the on-screen prompts to complete the connection.
Optional: Add PayPal
You can also set up PayPal as your primary or secondary payment processor for additional flexibility.
Website: https://www.paypal.com
Tips & Best Practices
Ensure your account information matches between mHelpDesk and your chosen processor.
Always review transaction fees and payout schedules directly with your payment provider.
Test your integration by sending a small test invoice before rolling it out to all customers.
If you experience any issues during setup, contact your processor’s support tea
Conclusion
By connecting your preferred payment processor, you’ll be able to collect payments faster, track transactions in one place, and provide a smoother experience for your customers all through mHelpDesk.