Has a staff member forgot their password? No problem! An admin or manager can change their password from the web app by following these simple steps:

  1. Login to the web app as an Admin or Manager, and click People > Staff (Screenshot A)

2. Click the staff member you're changing the password for
3. Once on the Edit Staff screen, type the new password in the Password field
4. Retype the new password in the Confirm field
5. Click Update (Screenshot B)

That's all! Your staff member can now use the new password to login! One other option is having them change their password themselves (see Update Your Password (Web App) or Update Your Password (Mobile App)).

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