To create a discount/credit in your Mhelpdesk account, follow these steps:
2. Price List
2. Select Add
3. The type should be 'Discount'
4. Fill in discount details, amount etc.
5. Select Save
6. Once this item is created, add it as a line item to your invoices.
To add the discount/credit to your Invoices or Estimates, follow these steps:
1. Open your Estimate or Invoice
2. Add a line item to charge your customer
*If you would like to add a discount/credit for this line item, add the Discount line item directly below it and it will be applied to the line item directly above it.
*If you would like to add a discount/credit for the entire Estimate or Invoice, you must first add a Subtotal line item then add the Discount/Credit line item below it and it will apply to the entire Estimate or Invoice.