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Adding New User Licenses

Adding Additional Users to your Staff List

Written by Ronsy

Each mHelpDesk plan comes with a certain number of users. Once you have created active user profiles for every license your plan includes, you can purchase additional licenses to add even more users to your account!

Purchasing Additional Licenses

  • Click People (from left navigation), then click Staff to open your current Staff list.

Note: Inactive users do not take up any additional licences. Revoking access for a user will free up one user license 

  • Click Additional Users from the drop down menu to adjust how many additional users you want to add

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