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Adding New User Licenses

Adding Additional Users to your Staff List

Written by Ronsy

Each mHelpDesk plan comes with a certain number of users. Once you have created active user profiles for every license your plan includes, you can purchase additional licenses to add even more users to your account!
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Purchasing Additional Licenses

  • Click People (from left navigation), then click Staff to open your current Staff list.

Note: Inactive users do not take up any additional licences. Revoking access for a user will free up one user license 

  • Click Additional Users from the drop down menu to adjust how many additional users you want to add

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