mHelpDesk

How to add your company name, hours and contact information in mHelpDesk

Set Up Your Company Information

How to upload a logo for your estimates, invoices and work orders

Add Your Logo

Update Your Password (Web App)

Update Your Password (Mobile App)

Update Your Staff's Password

Email your customers through mHelpDesk's web application

Emailing From Your mHelpDesk Account

Email everyone who needs to be contacted using mHelpDesk's CC field

CC Field On Emails

Reset Forgotten Password

Staff Is Locked Out Of Account

Adding Additional Users to your Staff List

Adding New User Licenses

Updating Billing in mHelpDesk

The words you'll commonly see when you use mHelpDesk and what they mean

mHelpDesk Glossary

Ronsy

How to set up your company information, update your passwords and more

Managing Your Account

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.