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Reset Forgotten Password
Reset Forgotten Password
Mike Bempah avatar
Written by Mike Bempah
Updated over a week ago

So many passwords! If you’ve forgotten your mHelpDesk password or just want to change it, it's easy to reset. 

Just navigate to the mHelpDesk Sign in page. Where it says Password in the second box, you'll see some text that says "I forgot my password".  (Screenshot A)

Leaving the Email box blank, click on "I forgot my password". This will bring you to the screen to input your Username (this is usually your email address). Enter that and click on the button that says Email reset instruction. (Screenshot B)

Check your email and look for the email that says PasswordReset. The email will have a link to create your new password and confirm it. (Screenshot C)

That's it! You have now reset your mHelpDesk password.

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