mHelpDesk

Setting up Email and SMS Text Notifications

Setting Up Notifications

Send your customers an SMS text message notification to let them know you're on your way.

On the way

Your business runs on trust and your account security should too. We're excited to introduce Optional Two-Factor Authentication (2FA) for the mHelpDesk Web App, giving you an extra layer of…

Release Note (Web) July 2026

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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