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Automation

Automation

Make life easier with mHelpDesk's notifications and automation features

Genevieve De Vera avatar Shannon Vick avatar Nam avatar +3
8 articles in this collection
Written by Genevieve De Vera, Shannon Vick, Nam and 3 others
Notifications

Setting Up Notifications

Setting up Email and SMS Text Notifications
Alanna avatar
Written by Alanna
Updated over a week ago

On the way

Send your customers an SMS text message notification to let them know you're on your way.
Shannon Vick avatar
Written by Shannon Vick
Updated over a week ago
Reminder and Auto Update Rules

Set Up Reminder Rules

Nam avatar
Written by Nam
Updated over a week ago

How To Set Auto Update Rules

Rebecca Miller avatar
Written by Rebecca Miller
Updated over a week ago
Email to Ticket, Recurring Jobs and More

How to Set Up Email to Ticket

How to convert your customer emails into tickets automatically
Genevieve De Vera avatar
Written by Genevieve De Vera
Updated over a week ago

Email to Ticket

Ian Keith avatar
Written by Ian Keith
Updated over a week ago

Recurring Jobs

Set up jobs that automatically generate as part of a contract agreement with your customers
Shannon Vick avatar
Written by Shannon Vick
Updated over a week ago

Templated Item Groups

Create Estimates faster with templated item groups!
Shannon Vick avatar
Written by Shannon Vick
Updated over a week ago