Automation

Make life easier with mHelpDesk's notifications and automation features

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8 articles in this collection
Written by Ian Keith, Rebecca Miller, Mike Bempah and 1 other

Notifications

Setting Up Notifications

Setting up Email and SMS Text Notifications

Written by Mike Bempah
Updated over a week ago

On the way

Send your customers an SMS text message notification to let them know you're on your way.

Written by Mike Bempah
Updated over a week ago

Reminder and Auto Update Rules

Set Up Reminder Rules

Written by Jeana
Updated over a week ago

How To Set Auto Update Rules

Written by Rebecca Miller
Updated over a week ago

Email to Ticket, Recurring Jobs and More

How to Set Up Email to Ticket

How to convert your customer emails into tickets automatically

Written by Mike Bempah
Updated over a week ago

Email to Ticket

Written by Ian Keith
Updated over a week ago

Recurring Jobs

Set up jobs that automatically generate as part of a contract agreement with your customers

Written by Mike Bempah
Updated over a week ago

Templated Item Groups

Create Estimates faster with templated item groups!

Written by Mike Bempah
Updated over a week ago